The attackers employed a sophisticated Layer 7 DDoS attack, which targets the application layer of the network. This method overwhelms the service with a massive volume of requests, exhausting system resources and causing the services to become unresponsive. Microsoft identified three primary attack methods used: HTTP(S) flood attacks, Cache bypass, and Slowloris attacks.
Impact on Services
The outage affected users globally, disrupting access to key services such as Azure, Outlook, OneDrive, and Teams. Reports of service interruptions began early in the morning and quickly spread across various regions, including the Americas, Europe, and Asia-Pacific.
Many businesses and individual users reported significant disruptions to their daily operations, highlighting the critical reliance on Microsoft's cloud infrastructure.
Response and Mitigation
Microsoft has been actively working to mitigate the impact of these attacks. The company implemented enhanced protections, such as tuning their Azure Web Application Firewall (WAF) to better handle the high volume of malicious requests. Despite these efforts, the attack caused notable downtime and highlighted vulnerabilities within the system.
Who is Behind the Attack?
Anonymous Sudan, the group claiming responsibility, has been active since January 2023. They have a history of targeting organizations and governments with DDoS attacks, often motivated by political statements. Recent actions by the group suggest possible affiliations with pro-Russian entities, adding a layer of geopolitical complexity to the cyberattack.
Conclusion
This event underscores the growing threat of cyberattacks on critical infrastructure and the need for robust cybersecurity measures. As Microsoft continues to recover and reinforce its defenses, businesses and users must remain vigilant and prepared for potential future disruptions.
For ongoing updates, users are advised to monitor Microsoft's official communication channels and status pages.